Log in to your Customer Portal account
*If you have not signed up for an account with the Customer Portal, you will need to create your account first
Click on My Subscriptions in the top navigation. This will take you to the page that shows all your subscriptions.
Click on Edit Subscription located in the lower righthand corner of the subscription you wish to cancel. This will load a page with options available for that subscription.
Scroll down and click on I want to Cancel. Choose the reason you are cancelling the subscription from the options.
Choose the offer to keep your subscription or confirm your choice by clicking on “No, Still Cancel”. (Please note that this will cancel all future orders that have not already been processed.)
We’re sorry to see you go and appreciate you giving us a try!
Should you wish to restart your cancelled subscription at any time, simply click Reactivate under the Try Again section within My Subscriptions.