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I need more information about your products

This article offers ways to contact our Customer Care agents who that can answer your product questions, as well as helpful links to our products.

Updated over 2 weeks ago

We offer a wide range of supplements and wellness products tailored to your pet’s needs. If you’re unsure which product is right or want to learn more about how a specific supplement works, our Customer Experience Team is happy to help.

Our product categories

  • Gut Health – Support digestion and overall gut wellness

  • Allergies – Help manage occasional reactions and sensitivities

  • Dental Care – Promote clean teeth and fresh breath

  • Skin & Coat Support – Keep your dog’s fur healthy and shiny

  • Joint Health – Support flexibility, comfort, and mobility

  • Wellness & Treats – Tasty, functional snacks your dog will love

  • Bundles – Convenient combos for complete care

Tip: Click each category to learn more about the products and benefits!

💡Tip: Click each category to learn more about the products and benefits!

How to contact us for product questions

Our Customer Care agents can answer any questions you have about our products. You can reach us in the way that’s easiest for you:

  • Live Chat: Initiate a chat through our Help Center [FASTEST]

  • Email: help@thepetlabco.com (usually responds within 24–48 hours)

  • Phone: 1-866-4-PETLAB (1-866-473-8522) – available Mon–Fri, 9 am–5 pm ET

  • Contact form: Visit the Contact Us page on our website

We’re here to help you choose the right products for your pet and provide expert guidance whenever you need it.

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